SlashTEC LLC and its services including (CheckIt) policy to respect your privacy regarding any information we may collect while operating our mobile application.
Below we explain how we collect, use, and share information about you, along with the choices that you have with respect to that information.
Information We Collect We only collect information about you if we have a reason to do so–for example, to provide our Services, to communicate with you, or to make our Services better.
We collect information in two ways: if and when you provide information to us and automatically through operating our Services. Let’s go over the information that we collect.
Information You Provide to Us It’s probably no surprise that we collect information that you provide to us. The amount and type of information depends on the context and how we use the information. Here are some examples:
Basic Account Information: We ask for basic information from you in order to set up your account. For example, we require individuals who sign up for a checkit account to provide name-surname, business email address , password and that’s it.
Transaction and Billing Information: If you buy something from us–a subscription to a checkit plan, SMS messages, etc., for example–you will provide additional personal and payment information that is required to process the transaction and your payment, such as your name, credit card information, and contact information.
Credentials: Depending on the Services you use, you may provide us with credentials for your website (like SSH, FTP, and SFTP username and password). Communications With Us: You may also provide us information when you respond to surveys or communicate with our team about a support question.
Information We Collect Automatically We also collect some information automatically:
Log Information: Like most online service providers, we collect information that web browsers, mobile devices, and servers typically make available, such as the browser type, IP address, unique device identifiers, language preference, referring site, the date and time of access, operating system, and mobile network information. We collect log information when you use our Services–for example, when you create or make changes to your account.
How And Why We Use InformationPurposes for Using Information We use information about you as mentioned above and for the purposes listed below:
To provide our Services–for example, to set up and maintain your account or charge you for any of our paid Services; To further develop and improve our Services–for example by adding new features that we think our users will enjoy or will help them to create and manage their monitors more efficiently; To monitor and analyze trends and better understand how users interact with our Services, which helps us improve our Services and make them easier to use; To measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition–for example, we may analyze how many individuals purchased a plan after receiving a marketing message or the features used by those who continue to use our Services after a certain length of time; To monitor and prevent any problems with our Services, protect the security of our Services, detect and prevent fraudulent transactions and other illegal activities, fight spam, and protect the rights and property of slashTEC and others, which may result in us declining a transaction or the use of our Services; To communicate with you, for example through an email, about offers and promotions offered by CheckIt and SlashTEC and others we think will be of interest to you, solicit your feedback, or keep you up to date on slashTEC and our products; andTo personalize your experience using our Services, provide content recommendations, target our marketing messages to groups of our users (for example, those who have a particular plan with us or have been our user for a certain length of time), and serve relevant advertisements.
Legal Bases for Collecting and Using Information A note here for those in the European Union about our legal grounds for processing information about you under EU data protection laws, which is that our use of your information is based on the grounds that:
(1) The use is necessary in order to fulfill our commitments to you under our Terms of Service or other agreements with you or is necessary to administer your account–for example, in order to enable access to our website on your device or charge you for a paid plan; or
(2) The use is necessary for compliance with a legal obligation; or
(3) The use is necessary in order to protect your vital interests or those of another person; or
(4) We have a legitimate interest in using your information–for example, to provide and update our Services, to improve our Services so that we can offer you an even better user experience, to safeguard our Services, to communicate with you, to measure, gauge, and improve the effectiveness of our advertising, and better understand user retention and attrition, to monitor and prevent any problems with our Services, and to personalize your experience; or
(5) You have given us your consent–for example before we place certain cookies on your device and access and analyze them later on.
Sharing InformationHow We Share InformationWe do not sell our users’ private personal information.
We share information about you in the limited circumstances spelled out below and with appropriate safeguards on your privacy:
Security While no online service is 100% secure, we work very hard to protect information about you against unauthorized access, use, alteration, or destruction, and take reasonable measures to do so, such as monitoring our Services for potential vulnerabilities and attacks.
To enhance the security of your account, we encourage you to enable our advanced security settings, like Two Step Authentication.
Choices You have several choices available when it comes to information about you:
Limit the Information that You Provide: If you have an account with us, you can choose not to provide the optional account information, profile information, and transaction and billing information. Please keep in mind that if you do not provide this information, certain features of our Services–for example, paid ones, may not be accessible. Opt-Out of Electronic Communications: You may opt out of receiving promotional messages from us. Just follow the instructions in those messages. If you opt out of promotional messages, we may still send you other messages, like those about your account, monitoring alerts and legal notices. Set Your Browser to Reject Cookies: At this time, slashTEC does not respond to “do not track” signals across all of our Services. However, you can usually choose to set your browser to remove or reject browser cookies before using slashTEC's websites, with the drawback that certain features of slashTEC's websites may not function properly without the aid of cookies. Close Your Account: While we’d be very sad to see you go, if you no longer want to use our Services, you can close your SlashTEC account. Please keep in mind that we may continue to retain your information after closing your account, as described in Information We Collect above–for example, when that information is reasonably needed to comply with (or demonstrate our compliance with) legal obligations such as law enforcement requests, or reasonably needed for our legitimate business interests.
List of Sub-processors SlashTEC uses the following products/services (which are all GDPR compliant):
Amazon Web Services: for sending monitoring requests and storing data. Digital Ocean: for sending monitoring requests and storing data. Nexmo: for sending SMS and voice notifications. 2Checkout: for credit card payments. Stripe: for credit card payments. Google Analytics: for analyzing the browsing behavior of our users and visitors. Google Ads: for auto-pausing Google ads during downtimes.Facebook Ads: for auto-pausing Facebook ads during downtimes.